What’s new in o9 Solutions (Sep 2026): Partner Pulse, the Arc'teryx planning partnership, and Growth Leaders Summit London

1. What a planning lead should ask their o9 team this quarter (primary)

What it is: From o9's September announcements, these are worth a question: (1) Arc'teryx selected the o9 Digital Brain to unify Merchandise Financial Planning, Demand Planning, Store Allocation and Replenishment, Supply Chain Planning, and Integrated Business Planning on one platform — ask which of those five your contract covers today and which are planned (press release, 8 Sep); (2) the release says o9's AI-powered forecasting, scenario planning, and collaboration capabilities will help Arc'teryx respond to demand changes — ask which of those capabilities are live in your environment; (3) the Growth Leaders Summit London agenda covered consumer pricing behaviour and AI-driven promotion optimization — ask whether revenue growth management is in scope for you (press release, 15 Sep); (4) o9 Partner Pulse sets defined tiers, requirements, and benefits for partners (press release, 22 Sep) — ask which tier your implementation partner holds; (5) the new Partner Management Portal gives partner and o9 sales teams a shared pipeline — ask whether it changes who your account contact is; and (6) o9 plans referral and co-delivery models — ask whether co-delivery would change who supports your go-live.

2. Arc'teryx selects the o9 Digital Brain (8 Sep)

What it is: The 8 September release says Arc'teryx, the outdoor apparel and equipment company, has selected the o9 Digital Brain platform to advance its digital planning transformation as it grows across direct-to-consumer and wholesale channels. The platform “will unify and optimize” Arc'teryx's end-to-end planning: Merchandise Financial Planning, Demand Planning, Store Allocation and Replenishment, Supply Chain Planning, and Integrated Business Planning. The release is written in the future tense — it is a selection announcement, not a go-live or a results report.

Use it as a scope reference, not proof. If you sell through both your own stores and wholesale, the useful part is the list of processes one company is putting on one platform — and the question of which ones you actually run there.

3. Growth Leaders Summit London lineup (15 Sep)

What it is: The 15 September release announces the speaker lineup for o9's Growth Leaders Summit London 2026, a one-day event at The Lookout in London for more than 100 senior commercial, marketing, growth, and transformation leaders. o9 says the agenda includes research on consumer pricing behaviour and AI-driven promotion optimization, decision-making in data-constrained markets, and influencer authenticity and consumer trust. o9's SVP of Revenue Growth Management is quoted saying the summit will examine where AI can improve decision-making and where human experience, creativity, and judgment remain essential.

This is an event announcement, not a product release. If promotion optimization matters to you, ask o9 what is generally available in your contract today rather than what was presented on stage.

4. o9 Partner Pulse and the Partner Management Portal (22 Sep)

What it is: The 22 September release launches o9 Partner Pulse, a structured global partner program with defined requirements and benefits for each partnership tier, and the o9 Partner Management Portal, where partner sales teams and o9 sales teams share a pipeline, register and track opportunities, and coordinate joint selling. Both launch first for o9's system integrator and consulting partners and are intended to extend to technology and hyperscaler partners. o9 says it plans to add referral and co-delivery models as the program develops.

For a customer, the practical question is who implements and supports you. Write down your partner, their tier, and who owns your next go-live before any partner change happens mid-project.

5. Where AI agents fit (not a September item)

What it is: None of the three September releases announces a new AI agent or assistant feature. Our o9 Solutions AI review covers what o9 publishes about its AI agents and the Digital Brain, and notes that o9's site names no agents — so the question to ask is which agents your account has, what each one can change, and who approves it. If you are comparing planning suites, Kinaxis vs o9 sets out how the two describe their agents, scenarios, and approval steps.

Ask for the list in writing: agent name, what it reads, what it can change, and the person who approves its output.

6. What is not a September item

What it is: The o9 newsroom also lists a 2 September release about an analyst-firm report and two October releases (an analyst-firm report on 5 October and a digital-inclusion grant on 6 October). We do not count analyst recognitions as product changes, and the October items are outside this month. The London summit itself took place after the 15 September release; we did not attend it and do not report what was said. For planning-suite context, see Kinaxis AI and Blue Yonder AI.

Keep the September log clean: recognitions and October news go elsewhere so nobody mistakes them for changes to test.