How-to · Restaurants · Resy · Oct 16, 2026
Check what Resy's ChatGPT booking channel shows guests, and fix guest notes before the weekend
Resy's ChatGPT booking channel (US) can show guests your venue details from ResyOS. Wrong hours or guest notes that nobody audits still create bad Friday nights. This page shows how to audit the AI channel, clean notes and waitlist rules, and get FOH sign-off before the weekend.
Who this is for
Restaurant FOH managers or owners on Resy in the US who need the ChatGPT booking channel accurate before a busy weekend. For OpenTable Concierge and review replies — a different job — see OpenTable Concierge reply FOH own.
How to do it
This is a how-to, not a ranking. Per the Resy AI review, ChatGPT booking for US Resy restaurants plus ResyOS guest notes and waitlists need FOH accuracy checks. The review's ground rule: FOH signs off on what the AI channel shows before the weekend.
1. Audit what ChatGPT shows for your venue
What it is: Ask ChatGPT (or Resy's documented path) what it shows for your restaurant and compare to ResyOS.
- Check hours, neighborhood, and booking path.
- Note any wrong cuisine tags or dress claims.
- Confirm ChatGPT booking is on for your US venue.
- Do not change live availability yet.
ChatGPT shows old brunch hours. ResyOS was updated Monday; channel still stale until FOH escalates.
Screenshot or note every mismatch before you edit notes.
2. Clean guest notes and waitlist rules
What it is: Fix guest notes, special requests handling, and waitlist quote rules that feed bad AI answers.
- Clean stale VIP or allergy notes that should not auto-surface.
- Align waitlist quote times with actual seat times.
- Remove outdated private-event blurbs.
- FOH owns waitlist copy for the first month.
Two allergy notes were outdated; waitlist quotes ran ten minutes optimistic. Both fixed Thursday morning.
List every note type you edited and why.
3. FOH signs off before Friday
What it is: FOH signs a short checklist that the AI channel and waitlist rules are ready for the weekend.
- Re-check ChatGPT output after edits.
- FOH initials the checklist.
- Brief the door team on waitlist quotes.
- Re-audit after Saturday service.
FOH signs off. Saturday review finds one wrong parking tip; notes updated Sunday.
Keep a weekend checklist: channel audit, notes, waitlist, initials, date.
Pricing context (October 2026)
This how-to isn't a price sheet. Per the Resy AI review, Resy lists Platform and Essential about $289 per month and Platform 360 and Premium about $459 per month, with no per-cover fees on the plans page we and the review checked. Dated October 2026.
Checked Oct 16, 2026 on the vendor’s own pricing page: Resy’s plans page in our Resy AI review lists Platform and Essential about $289 per month and Platform 360 and Premium about $459 per month, with no per-cover fees stated. Confirm ChatGPT booking availability for your US venue.
Uncertainty: The only prices this site sells here are the optional $9 AI toolkit spreadsheet and $19 AI toolkit audit.
When this helps (honest take)
Useful when you are on Resy in the US with ChatGPT booking and a busy weekend ahead.
Not useful when you need OpenTable Concierge FAQs instead — use that how-to.
Related options (educational)
| Need | Where to look | Why |
|---|---|---|
| Resy AI | Resy AI | Primary path |
| OpenTable AI | OpenTable AI | Related reservations |
| OpenTable Concierge replies | OpenTable Concierge FOH | A different job |
| Restaurant stack map | Stack map: restaurant ops | Where Resy fits |
FAQ
Is ChatGPT booking worldwide?
Per our review, the Aug 2026 launch covered US Resy restaurants — confirm your city with Resy.
How is this different from OpenTable Concierge?
A different job: this page is Resy's ChatGPT booking channel accuracy. OpenTable Concierge and Pro review replies are on that how-to.
Where do Resy prices live?
See the pricing section; prepayment percentage fees apply on some plans. Our Oct 16, 2026 check of the vendor’s own pricing page is summarized in the pricing section above.
Is ChatGPT booking worldwide?
Per our review, the launch covered US Resy restaurants — confirm your city with Resy.
Optional next step
If you want a one-page toolkit map for the tools you already pay for, use the optional $9 AI toolkit spreadsheet. If you want a short review of seat waste and unused tools, use the optional $19 AI toolkit audit. Neither is required to follow this how-to.